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Why Education Is a ‘Wicked Problem’ for Learning Engineers to Solve

Edsurge

He hopes AI bots—such as his most well-known, a virtual teaching assistant named Jill Watson —may help to ease the entrenched tensions that make education such a “ wicked problem ” to solve. What kind of mental models do humans build of AI agents? That Jill Watson can answer any questions: “What is the meaning of life?”