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How IT Staff Provide Tech Support During Remote Learning

EdTech Magazine

We had no time to plan — our local government here announced that schools were closing on Sunday afternoon for Monday,” says John Schutte, IT director for the Canadian school district. “It So, they soon created a self-service portal powered by ServiceNow called “ASK,” which stands for action, service and knowledge.

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How IT Staff Provide Tech Support During Remote Learning

EdTech Magazine

We had no time to plan — our local government here announced that schools were closing on Sunday afternoon for Monday,” says John Schutte, IT director for the Canadian school district. “It So, they soon created a self-service portal powered by ServiceNow called “ASK,” which stands for action, service and knowledge.

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This Workforce Partnership Trains Tech Talent. Can It Boost Civic Engagement Too?

Edsurge

They have been working with local governments and tech companies to design solutions to problems such as homelessness, water conservation and clean energy. On the walls are diagrams accompanied with explanations of the projects, much like what one might find at a science fair.

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How IT Staff Provide Tech Support During Remote Learning

EdTech Magazine

We had no time to plan — our local government here announced that schools were closing on Sunday afternoon for Monday,” says John Schutte, IT director for the Canadian school district. “It So, they soon created a self-service portal powered by ServiceNow called “ASK,” which stands for action, service and knowledge.

article thumbnail

How IT Staff Provide Tech Support During Remote Learning

EdTech Magazine

We had no time to plan — our local government here announced that schools were closing on Sunday afternoon for Monday,” says John Schutte, IT director for the Canadian school district. “It So, they soon created a self-service portal powered by ServiceNow called “ASK,” which stands for action, service and knowledge.

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An Education ‘Intrapreneur’ on the Difficulties Innovating in a Conservative Industry

Edsurge

It became clear to me that those in public sector, in state and local government, in higher ed, and in K-12 had potentially a very different role. Now, everybody was talking about knowledge-based jobs. There was no such thing as qualified people. When I started in it, we worked with people in every single industry.

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