Why Education Is a ‘Wicked Problem’ for Learning Engineers to Solve
Edsurge
APRIL 2, 2020
He hopes AI bots—such as his most well-known, a virtual teaching assistant named Jill Watson —may help to ease the entrenched tensions that make education such a “ wicked problem ” to solve. If you try to achieve one goal, you end up doing worse for another goal. What kind of mental models do humans build of AI agents?
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